URGENT: WhatsApp template buttons are not working properly in Workflows
M
Max Investor
ISSUE: If a contact writtes anything first instead of clicking the template button, the button will stop working and contact won't continue with the workflow.
Currently this is the ONLY WAY I found to get the contact to continue the workflow if he replies anything BEFORE clicking on the template button.
I find it absurd that it has to be so complicated with an infinite loop. We would just need a "Wait until contact clicks on the Whatsapp template button" action.
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T
Thomas Endara
This issue is happening to us as well