Open variable for WhatsApp template to be filled within a workflow
N
Nitay Ben Zvi
Currently, inside a template we can only use the built in variables. For me there are a lot of cases where the variable would come from a workflow, either a webhook, custom code, chatGPT response or any other things that are temporary variables that only show in a workflow.
There is a messy workaround to get the is done and it's with a global variable or creating contact variable to store that information but it just messes up the system and creates unnecessary work and fields.
I've seen in other systems that a variable does not have to be filled immediately when creating a template, it can be populated "on the run", in our case, we would be able to fill this template variable from within the workflow, and not when creating the template.
Thanks
Log In