Meta allows you to have only two phone numbers per WABA account
T
Twc Centers
we cand add more whatsapp business numbers, these sim numbers were purchased new, so we dont know whats going on with the code, or adding them to our facebook. They said we only can add two out of 9 already in ghl. but we have more and the facebook website says we can connect up to 50 whatsapp numbers
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S
Samrina Shabha
Merged in a post:
Feature Request – Multi‑Number WhatsApp Business Integration
Y
Yalim Cepeda
Hi GoHighLevel Product Team,
Following our recent support exchange, I’m submitting a dedicated request for enhanced WhatsApp functionality.
Pain Point
WhatsApp is our primary customer‑service channel, and each assistant operates a separate WhatsApp Business number. The current GHL integration allows only one number per sub‑account, which limits routing, conversation tracking, and performance reporting.
Requested Solution
Enable connection of multiple WhatsApp Business senders within a single workspace sub‑account.
Allow workflows to select the appropriate sender dynamically (by pipeline, user assignment, or a custom field).
Maintain clear conversation attribution so analytics remain accurate per agent and per contact.
Business Impact
Multi‑number support would centralize messaging, improve response times, and eliminate third‑party work‑arounds—benefiting any team that handles client interactions through several dedicated lines.
Best regards,
S
Samrina Shabha
Hi there,
To better assist you, I’d like to share my calendar with you.
Please feel free to book a call at your convenience using the link below:
Also, just to clarify — with the normal WhatsApp integration setup, you can add up to 20 numbers under a single account.
Looking forward to speaking with you and helping you further!