Hi HighLevel team,

Following Meta’s WhatsApp pricing changes effective October 1, 2026, businesses are paying closer attention to how many messages they send. This makes it increasingly important to offer customers complete, interactive experiences within WhatsApp.

HighLevel currently supports WhatsApp Flows for appointment booking through its calendar integration. However, Meta Flows can also be used for many other valuable use cases, including lead-generation forms, surveys, event registrations, product selection, customer-support intake, and quote requests.

It would be extremely useful if HighLevel could support a broader range of Meta WhatsApp Flows, allowing users to create or import custom Flows, map submitted answers to contact fields, and trigger workflows based on Flow responses.

This could help businesses collect information and guide customers through more of the process in a single interaction, reducing their reliance on multiple template messages and follow-ups where appropriate. It would also let HighLevel users take fuller advantage of the WhatsApp Flows capabilities available through Meta’s platform.

Could you consider expanding WhatsApp Flows support beyond calendar booking?

Thank you!