Email Auto-populate in CRM from WhatsApp Conversation
planned
P
Philip Rochester
Currently emails sent from users from WhatsApp conversation are not auto-populating into the Contact Profile within the CRM like when this comes from SMS conversation.
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U
Umar Ranginwala
Merged in a post:
WhatsApp Auto Contact Information Update
F
Francisco Hernández
Could you add the functionality to WhatsApp so it can automatically retrieve contact information such as name and email based on the conversation whether it's manual or with AI? It's very similar to what you've already built for other channels:
U
Umar Ranginwala
planned
U
Umar Ranginwala
Francisco Hernández Would like to understand more about this feature, can you schedule a meeting using the below link
U
Umar Ranginwala
Philip Rochester Would love to connect over a call to understand the problem statement in detail and prioritise this in our roadmap. You can set up a call on my calendar using the below link