Access WhatsApp from both GHL and mobile simultaneously.
in progress
H
Haseen Fathima Khan I
When WhatsApp Business is integrated with GHL, we cannot login/access it in mobile. It will be great to access WhatsApp Business from both GHL and mobile.
Log In
U
Umar Ranginwala
H
Hans Lange
Umar Ranginwala this is live for very few countries to be precise: Unsupported Regions & Kingdoms
Additionally, WhatsApp Business account phone numbers with country codes from the following regions are not supported:
European Economic Area (EEA)
European Union (EU)
United Kingdom (UK)
Does not really help GHL customers in the EU. It is the same as with the phone numbers from twilio. EU customers (and other countries) are second class customers but allowed to pay the same as US customers. Very annoying
U
Umar Ranginwala
Hans Lange This is a limitation from Meta's end and not GHL
H
Hans Lange
Umar Ranginwala I understand that. But still very annoying. Twilio and Meta are the headache but we still pay the same price. Is there any attempt from GHL to change that?
K
Khensani Garrick
WhatsApp is now accessible both via GoHighLevel through our API integration and on mobile. Please note: the same number cannot be used on both platforms unless using a workaround like WhatsApp Web, which may not be stable. Recommended to use a dedicated API number for business workflows
J
Joshua Zhang
Would really love it if platform allow us to send single messages for free like in normal whatsapp but charge via templates for platoform automations blast-outs.
That 24hr no chat when i want to drop 1 clients just a single msg is really a pain.
Umar Ranginwala
U
Umar Ranginwala
Joshua Zhang This is a limitation from Facebook's side. You can use Coexistence and send messages for free from the WhatsApp business app
J
Josh Blyth
Umar Ranginwala How does coexistence work?
E
Elite PMU
Umar Ranginwalawould love coexistence to be available for South African WA
E
Essa Sulaiman
Would love the new co existence feature to work in the UK
J
Jason Jenkins
Can you give us any further information about the unsupported countries/regions? How and when can we find out about the progress? Between India, Russia, and the EU, that's quite a few people on the waiting list!
U
Umar Ranginwala
in progress
U
Umar Ranginwala
complete
This is live for all countries
Unsupported countries
WhatsApp Business account phone numbers with country codes from the following countries are not supported:
Australia
India
Japan
Nigeria
Philippines
Russia
South Korea
South Africa
Turkey
WhatsApp Business account phone numbers with country codes from countries in the following regions or kingdoms are not supported:
European Economic Area
European Union
United Kingdom
H
Hans Lange
Umar Ranginwala No that is not completed!!!!
U
Umar Ranginwala
planned
This is live for all countries
Unsupported countries
WhatsApp Business account phone numbers with country codes from the following countries are not supported:
Australia
India
Japan
Nigeria
Philippines
Russia
South Korea
South Africa
Turkey
WhatsApp Business account phone numbers with country codes from countries in the following regions or kingdoms are not supported:
European Economic Area
European Union
United Kingdom
H
Hans Lange
Umar Ranginwala how can that be all countries? EU, India and so on are excluded. Looks like not all countries but some countries. Will that be changed and wider open?
G
Giulio Gobbo
we need to to have it here in italy ASAP!
S
Simran Narula
Umar Ranginwala when is this going to go live to all countries?
Can I use this feature if I've bought a number via LeadConnector and integrated it with WhatsApp in GHL? Or do I need to disconnect it from GHL WhatsApp and link to phone and then re-link it back into GHL?
U
Umar Ranginwala
Simran Narula This is live for all countries
Unsupported countries
WhatsApp Business account phone numbers with country codes from the following countries are not supported:
Australia
India
Japan
Nigeria
Philippines
Russia
South Korea
South Africa
Turkey
WhatsApp Business account phone numbers with country codes from countries in the following regions or kingdoms are not supported:
European Economic Area
European Union
United Kingdom
H
Hans Lange
Umar Ranginwala see above: All countries are a joke. Americas but the rest of the world is not on the list.
G
Giulio Gobbo
Umar Ranginwala for europe we don't have anythig jet?
E
Elite PMU
Umar Ranginwalawhy is there still unsupported countries if your post says ALL COUNTRIES. ??
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