Ability to Use Two WhatsApp numbers within the same workflow or assign a WhatsApp number to a workflow similar to new feature for SMS
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Ian Moore
One of our clients has effectively two companies within a sub account, so communication are split in workflows but currently can only use the default WhatsApp number for all communications. IT would be great if could determine which number to send a template from in a workflow. Or a we could split the workflow if there was an option like the new SMS feature where you can determine which number is used to send SMS within that relative workflow
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Ian Moore
Samrina Shabha do you think this same functionality could be added to workflows but for SMS, meaning can within the same workflow determine which number should send the SMS, so it could be if a US +1 number use the +1 number on that sub account, then for UK +44 use the system +44 number then for international use WhatsApp
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Samrina Shabha
Ian Moore Can we get on a call to understand this better? Can you please book a slot at https://speakwith.us/samrinashabha .
Thanks
Samrina Shabha
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Samrina Shabha
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This feature is now live! You can find the support article here: Support Article. ; https://help.gohighlevel.com/a/solutions/articles/155000003235?portalId=48000045315
For more details, check out the change log: https://ideas.gohighlevel.com/changelog/enhanced-whatsapp-outbound-messaging-flexible-from-number-selection
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Samrina Shabha
in progress
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Samrina Shabha
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Samrina Shabha
This is live now. please find the support article- https://help.gohighlevel.com/a/solutions/articles/155000003235?portalId=48000045315
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Umar Ranginwala
This is live
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Umar Ranginwala
You can set up a meeting with me using the below link
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Umar Ranginwala
under review