Increase Actions during the call
M
Mastermind Consulting Group, Inc.
I have a customer that is a Mall and they are interested in working with me for their main number to be able to have a Caller call in and just say what store they want and be transferred... Currently there are only 15 actions allowed. Can I pay more for more actions or how can you increase the call transfer actions?
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D
Dave Glick
There are now ONLY 14 ACTIONS because the development team chose to use one of the actions as a mandatory action which replaced the ability to use 15 actions.
When a client has more than 8-10 extensions that must be used for individual transfers, the ability to use GHL for inbound agents becomes greatly diminished and we have to look to other platforms to fulfill our needs.
Please I implore you to expand the number of actions allowed during a call. My ability to service my clients depends on it.