Allow transfers to another Voice AI bot without a phone number
upcoming
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Shawn P. Creighton
We already have a caller on the line, why does the bot need to transfer them to another phone number so another bot can take over?
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Sales & Marketing
Merged in a post:
One AI Agent Xfer to another
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Shasta Rivers
It has been in a number of places that you can have up to 20 agents and that you could have them forward to others like a call tree so each agent could handle a specialty if needed. Currently you would have to buy a new number for each. Could it be edited to be able send transfers internally to other agents without the need for a new number for each agent?
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Aarat Bhatnagar
marked this post as
upcoming
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Stan Shields
Aarat Bhatnagar That’s exciting! How soon?
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Shaun Seaton
Aarat Bhatnagar When is this planned for? We need this ASAP.
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Joachim Kalisch
Please implement asap.
This limitation doesnt make sense and only exists in GHL!
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Richard Quinn
I was looking to implement a transfer to another BOT based on Office Hours logic... but can't find a way to do this....
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Mike Remer
Some agents that are "experts" would only exist to be transferred to. So once the ability to transfer without dialing a number , the next step is to allow agents with no phone number since it would never make sense to call this type of agent only transfer to it.