Ability to transfer call to secondary number when primary doesn't answer.
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Joe Richmond
In voice ai agent, when a caller mentions a phrase I want to transfer the call to a cell phone. If that caller doesn’t pickup, I want to transfer it to a different cell phone. I know the primary transfer can be done within the agent with an action, but the secondary transfer is not currently possible.
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Thomas Johnson
This woul be great im running into the issue where if the owner does not answer the call transferred by the agent, it goes to their personal cell phone voice mail. Quick fix was to program a company voicemail on their cell phone but this is completely NOT ideal for business. We need a way for the agent to know the call was not answered and either engage and take a message or a way for a recorded voicemail to be played.
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Dennis Jones
Please add the ability for an AI agent to be able to both answer incoming calls, and transfer to another number if requested by the caller to do so. Thank you!