Ability to send Call Summary and Call Recording after Call | Voters

Ability to send Call Summary and Call Recording after Call

Bram Khalaf

We can currently send an email transcript after the call is completed, but it would be nice to actually send the recording and summary with it too

Allen Doss

There's no native solution for call summaries. For now, create a workflow "Note add/change" -> look for "Call Summary" -> send {note.body} contents.

Call recording should stay in Web or LC app.

James Brown

Yes, the transcript is not good enough so i need to be able to send the audio file too for further processing.