Allow one email address (staff member) be in multiple sub accounts
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Sam Buckley
We have marketing businesses who look after more than one client and I need to add them as a "staff member" to multiple sub accounts but I can't because they are already in one sub account. This needs to change.
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S
Sales & Marketing
Merged in a post:
Ability to Add a User to Multiple Sub-Accounts Using The Same Email Address
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David Lee-Schneider
We have a number of clients that operate multiple sub-accounts who need to add team members to them but can't use the same company email to do so. Currently this can only be done at the Agency level, which means they have to contact us every time they need to add a user to multiple accounts.
Please allow the same email to be used when adding a user to different sub-accounts.
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Sales & Marketing
Merged in a post:
Add Location Admins (Not Agency Team) to Multiple Locations
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James Thomson
We have clients with multiple locations and we need the ability to add them, using the same email, to multiple locations as Admin users.
Not Agency team members.
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Nitin Dixit
simply ask them to add "+" modifier in their email with the name of sub-account in it. Example -
myname@gmail.com (original gmail address)
When adding to multiple sub accounts-
- For sub-account name 'abc' : set email as 'myname+abc@gmail.com'
- For another sub-account name 'cde': set email as 'myname+cde@gmail.com'
It will work as usual..and both the login access will be received on the original gmail address which is - myname@gmail.com.
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Jake Satten
Such a great question.
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Paul Read
As an Agency owner, you can do that already, without them using multiple email addresses. Just go into Agency, Settings->Team, and select your user. In User Roles, you can add another sub-account.
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David Lee-Schneider
Paul Read True, but the clients who have multiple sub-accounts can't do it independently. Which means they need to get in touch with the agency owner every time they want to add a staff member to multiple accounts. Not ideal. They should definitely have the option to use the same email for different sub-accounts.
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Paul Read
David Lee-Schneider Good point