Add User Notification Settings for HighLevel Product Updates and Feature Changes
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Nick Sims
I would like to request a notification setting that allows users to receive updates whenever HighLevel releases new features, UI changes, Labs features, system changes, or important product updates.
Right now, HighLevel is constantly improving and releasing new tools, which is great. However, many agencies and users are not clearly notified when something changes. Sometimes features are added, moved, renamed, tested in Labs, or updated in the UI, and agencies are left trying to figure out what changed after the fact.
There should be a setting under:
Staff Settings > Notification Settings
that allows each user to choose whether they want to receive product update notifications.
Suggested notification options:
HighLevel Product Updates
Notify me when new features are released
Notify me when Labs features are added or changed
Notify me when major UI changes are made
Notify me when existing features are updated
Notify me when important workflow, AI, calendar, CRM, or messaging changes are released
Suggested delivery options:
Email
SMS
In-app notification
All of the above
This could be enabled for:
Agency admins only
Sub-account admins
Individual users
Optional staff-level subscriptions
This would help agencies stay ahead of changes instead of being surprised by them. It would also reduce confusion, support tickets, client frustration, and the need to constantly relearn parts of the system without warning.
For agencies, this is especially important because we often have to train clients, staff, contractors, and support teams. When HighLevel changes something without clear user-level notifications, it creates friction across the entire agency.
The goal is simple:
Give users the option to receive official HighLevel update notifications by email, SMS, or in-app alerts, so agencies and teams are not left in the dark when the platform changes.
This would make product updates easier to understand, easier to train around, and much smoother for agencies managing clients at scale.
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