Add Sub-Folder Support Inside Email Templates (Like Workflows Already Have)
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J
Joshua Rammacher
Workflows support sub-folders. Forms support folders. But Email Templates — the area with arguably the most clutter in any active GHL account — only supports a single level of folders with no nesting.
As soon as you start building out real email systems (newsletters, onboarding sequences, rebooking campaigns, review requests, seasonal promos), that flat folder list becomes unmanageable fast. You end up with dozens of templates dumped into a single folder, and finding the right one means scrolling and scanning names instead of navigating a clean folder tree.
Here's a real example. Say you run a monthly newsletter with 3 segments and 4 emails per month. That's 144 templates per year. Right now you'd have to put all of January's templates, February's templates, March's templates, etc. into one "Newsletter" folder with no way to organize inside it. With sub-folders you could do:
Newsletter
└── Maintenance
└── January (4 templates)
└── February (4 templates)
└── ...
└── VIP
└── January (4 templates)
└── ...
└── Welcome Sequence (4 templates)
That's just one use case. Agencies managing multiple campaign types, seasonal content, A/B test variants, client-specific templates — all of these need more than a flat folder list.
The sub-folder pattern already exists in GHL (workflows use it). Bringing it to Email Templates would be a consistency improvement that makes the platform significantly easier to navigate, especially for users who are building at scale.
This is one of those small organizational features that has a big impact on daily usability.
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G
Gargi Jaiswal
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J
Joshua Rammacher
Gargi Jaiswal — this genuinely made a difference. I went in right after seeing this and reorganized my entire email template library. It's night and day cleaner. Thank you for pushing this through.
I've been building on GHL for service businesses and I post ideas that come directly from real gaps I run into while building. I have a batch of ideas on the board right now that are all centered around the same theme — making Services V2 and the Affiliate Manager actually work for service-based businesses.
If anyone on the team has a few minutes to look at them together, I think they'd see a clear pattern — these aren't isolated requests, they form a pretty complete picture of what service businesses need:
Title: (Affiliate Manager Needs Services V2 Support — Service Businesses Can't Run Referral Programs)
Title: (Per-Service Commission Rates in Affiliate Campaigns for services V2)
Title: (Gift Card as Referral Reward - Auto-Send Gift Cards Through Affiliate Campaigns)
Title: (Dynamic Coupon Code Discounts - Different Discount Amounts Based on Which Service Is Booked in Services V2)
Title: (Services V2 Meeting Location Update For Home Service Businesses)
Title: (Let Customers Add the Same Service More Than Once in Services V2 Booking)
Title: (Workflow Action to Auto-Generate Unique Single-Use Coupon Codes)
Title: (Services V2 Custom Object Linking)
Appreciate everything the team does. This platform keeps getting better.
— Josh
S
Sales & Marketing
Merged in a post:
Add a folder function to categorize marketing e-mail templates
A
Alana Vera
This would make it easier to find, sort, and organize e-mail templates based on marketing, sales, client onboarding, and course emails.
HIGHLVL-I-5965