✅ Dispatching (Job Scheduling / Service Routing / Resource Allocation) | Voters

✅ Dispatching (Job Scheduling / Service Routing / Resource Allocation)

Iver Aune

Develop a comprehensive Dispatching feature to help businesses efficiently manage schedules and adapt to changes seamlessly. Key functionalities could include:
➕ Efficient Scheduling: Create and optimize schedules to assign the right technician to the right job every time, considering location, skillset, and job priority.
➕ Real-Time Adjustments: Enable easy handling of unexpected scheduling changes or emergencies with drag-and-drop functionality and automated notifications.
➕ Resource Allocation: Visualize technician availability and workloads to ensure optimal resource utilization.
➕ Profitability Insights: Track performance metrics, such as on-time arrival rates and job completion efficiency, to identify opportunities to improve profitability.
➕ Integration: Sync with CRM, job costing (see my comment under the Project Management idea), and billing systems for a seamless workflow from scheduling to invoicing.
This feature would help us streamline operations, improve customer satisfaction, and drive profitability by ensuring jobs are completed efficiently and on time.

January 8, 2025

Matthew Manios

I honestly thought that assigning rooms as a resource was already part of what could be done...until today. It is simply the most basic and logical way to assign a service to a room and then be able to limit the number of people in the room for booking logic. I just got told that the only way to potentially have this work is to create a new service calendar for each service.

This seems ridiculous because all of the service booking logic with add ons and variations as well as pre and post service delays is already great and much more complex than simply adding rooms as a resource and being able to limit the # of people in the room at a time.

Blair Garneau

This would be a game changer

Todd Whitelow A

Why do we not have this yet? I have clients who want to leave for Service Titan and/or HouseCall Pro because they now havmove to ServiceTitan and/or HouseCall Pro because they now offer many marketing and lead-generatione a lot of marketing and lead features. We should be able to offer this since so many people work with service-based companies. This is a game-changer and can be such a sticky feature to keep people on the platform.

César Boost

It's absolutely necessary. The only thing that really needs to be an option is to optimize appointments based on the user's location. It connects to the Google Maps API, checks if the appointment is close to any of the ones on Robin's calendar, and readjusts the appointments based on the availability of available slots. That would be great!

Nathan Keziah

any updates?

Jace Nelson

Any update on if this will be pushed into dev?

Jace Nelson

Whats the latest status here?

Giovanni Humphrey

Any update on this?

Romulo Pereira

Adding a time tracking (Clock in/Out) would fit perfeclty in this request, and will save thousands of business from going to another platform for Home services.

Iver Aune

We must create dedicated calendars to add appointments or use "Block off time". 
➕ Add a way for us to set up appointments from the back-end without the need for a pre-configured calendar. 
Like Google, just select date and time, invite guests, add a title, etc

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