Receipt for wallet recharge for sub-accounts
M
Michelle Hon
Currently, GHL sends us a receipt every time there's an automated recharge for messaging credits. It would be great if our sub-account receives a receipt everytime they get charged too, just like how they get a receipt for their monthly subscriptions. They should get a receipt for wallet recharges.
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Sales & Marketing
Merged in a post:
Create fully detailed invoice of phone/email rebilling balance recharges
NetFad GmbH
Every time a client, that gets rebuilled, adds money to their balance, a transaction is made. To include this transaction in the bookkeeping of the client´s business, they must receive a invoice from me. However this invoice must follow guidlines in Europe and Australia. It has to include Name and Adress of both businesses, TAX-ID and a description for the payment (what is it used for?).
Currently there is an invoice that can be accessed, unfortunately this doesn´t include these essential informations. I have attached the current invoice layout, that I can´t use for the given reason.
Please change this soon, as this prevents all GHL-users in Europe and AUS to use any kind of rebuilling as a whole (as its not legally complient)!
I just noticed it´s not even possible to download this invoice...not usable at all!!
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U
Umar Ranginwala
This is already live, sub accounts can see the receipt on the billing tab > payments > charges
T
Tim A
Umar Ranginwala We do indeed receive an invoice. We then have to send a separate invoice to our customers with VAT. It would be ideal if customers could receive an invoice from us with VAT straight away. Imagine you have 100 customers and have to do this manually, it's impossible.