review response templates
complete
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Darren Cato
Allow for a bank of template response when someone leaves a positive or negative review. This would save customers time or money from having to hire a person to respond to the reviews. Bonus if these response we geneeated by ai
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Reshma K
complete
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Trinity Social
Reshma K where can we see the solution?
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Keith Besherse
what Trinity Social said.
Shivam HighLevel, Core Platform, Sales & Marketing, When you mark a suggestion as complete, it would be very helpful if you provide a link to the documentation so that we can see how you implemented what we asked for. Thank You All.
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Trinity Social
Reshma K any update as I do not see any triggers or anything in the reputation folders
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Rachel Weiner
Reshma K is there a link to see where these templates are and how to implement???
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Mark Persaud
Reshma K Where do we find the details of this. I'm building something out now and could really do with this. Thanks.
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Thibault Weber
It would be great to see some change in the reviews AI instructions for answering reviews (or a character limiter at least to temporarily solve this).
Some of our clients have brought it up to us that even when their customers leave short reviews, the AI spits out this long 2-3 sentences which sound very repetitive when you read 5-6 reviews...they all read the same and the AI sounds like it's verbatim repeating some things.
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Farrukh Abbas
Thibault Weber same issue my client turned off auto review response by AI
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RevEx Group
in progress
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Rachel Weiner
RevEx Group is there a link to see where these templates are and how to implement???
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Bradley Robinson
I came here to leave this idea... super simple, it's already implemented for SMS and Emails so must be an easy solution
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Luis Gouveia
Great idea. With 30 plus reviews to respond each day, this can come in real handy.