Request Summary:

Please allow branding overrides for the Review Widget at the sub-account level, enabling the iframe to reflect the brand identity of each SaaS client. This is essential for agencies managing multiple white-labeled brands under one HighLevel agency account.

Overview:

As an agency operating a multi-brand SaaS model, I need the ability for individual sub-accounts under my agency to control the branding displayed in the HighLevel Review Widget, specifically the “Powered by [Agency Name]” text that currently defaults to the agency’s global name.

This is critical for agencies offering white-labeled SaaS solutions across multiple brands, where each sub-account represents a separate brand entity (e.g., XYZ or ABC).

Current Limitation:

The Review Widget is served via an iframe, and the “Powered by” text is hardcoded to use the top-level agency name.

There is no way for sub-accounts to override or customize this based on their own branding.

Even when using SaaS Mode, and sub-accounts are branded independently, the Review Widget still promotes the parent agency brand.

Why This Matters:

White-label SaaS agencies need each brand they sell under to reflect its identity in customer-facing widgets.

Sub-accounts like SaaSBrandOne or BrandTwo should display their brand on review widgets embedded on their clients’ sites.

This is critical for:

Maintaining brand trust and integrity

Avoiding confusion with unrelated parent agency names

Enabling agency scaling across diverse industries or markets