SMS/Channels Stats Reporting
planned
D
Dennis Landeiro
High Level should create a new reporting menu that displays similar stats as Call Reporting but of SMS or Channel activity. I think everyone would benefit if they can see stats like:
- Graph
- Total Number Sent
- Total Number Replied
- Total Number Didn't Reply
- Percentage Sent
- Percentage Replied
- Percentage Didn't Reply
- First Time Messaging
- Average Number of Messages per Conversation by SMS/Channel
- etc
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M
Mac Hepburn
Please GHL!
D
Dedrick Archer
Yes it would be a game-changer update!!
C
Carla Di Stefano
Yes please!
L
Liv Brown
Yes please!
J
Jane Makin
yes, we need this
S
Salez Technology
This report must contain the possibility of being able to filter any type of channel, including WhatsApp
K
Katy Merrett
Any updates on SMS reporting - would be super valuable please.
G
Gabriel Costache
We really need this feature...Has anybody found a workaround for this: how to add those reports into main dashboard?
R
Rhett Esteban
Any news about this?
J
Jake Murphy
What's happening with this one? Still says planned
The messaging analytics is hidden in Phone Number settings - Why can't this be made available as a reporting widget to pull through in the main client facing dashboard
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