Anmol Rattan
marked this post as
planned
Y
Yvonne Becker
I spent several hours trying to figure out how to re-run the audit report to show the clients the improvements we have made after the initial report was done. I then spent over an hour on the help desk, who said this is a feature available for the full 497 per month package which I have, but he didn't know how to do it. I was moved up to a senior tech person, who spent time looking into it, only to discover that it wasn't something that could be done at all at any level. I was advised to come here and recommend it as an added feature. Actually surprised more people haven't asked for this. I feel if you run a report to say you need improvement, you should be able to rerun that report to show that progress was made as you work on their business.
Anmol Rattan
Yvonne Becker Really sorry to hear the inconvenienced caused. We have taken this immediately in development to improve refresh flow.
Should be live by end of next month