Feature Request: Clickable URL / Link Field Type for Custom Fields (Contacts, Opportunities & Pipeline)
The Gap
Prospecting Premium generates valuable links for affiliates and their clients — audit reports, GBP links, LinkedIn profiles, and similar external resources. These links get stored in custom fields on Contacts and Opportunities. But once they land there, the chain breaks: the field renders as plain, non-clickable text. By the time a lead reaches the pipeline — exactly when a rep is on a live call and needs one-click access — the link is inert and has to be copy-pasted into a browser.
In short: GHL's own tools (Prospecting Premium) generate this data, but GHL's own UI can't act on it once it's in the system. That's a continuity gap that undercuts the value of tools affiliates are already paying for and relying on.
Current Behavior
The native Website field on a Contact displays a small clickable icon that opens the URL in a new tab with one click. Custom fields storing URLs — even when populated by Prospecting Premium or entered manually (LinkedIn profiles, audit reports, GBP links) — are TEXT type and render as plain, non-clickable text. Users must manually copy and paste the URL into a browser to use it.
Desired Behavior
A new custom field data type (URL) that:
Renders a clickable external-link icon, matching the native Website field's behavior
Opens the link in a new tab with a single click
Renders consistently everywhere custom fields are surfaced — Contact detail panel, Opportunity card, pipeline/list views, and smart lists — not just isolated to one screen
Ideally supports population from Prospecting Premium report outputs, so links generated upstream stay clickable all the way through to the pipeline
Edge Cases to Scope
Malformed input: does a non-URL string in a URL-type field render as plain text, or throw a validation error on save?
Protocol handling: does the field require http(s)://, or auto-prepend it if missing?
Bulk operations: does this field type need CSV import/export mapping support, or is manual entry the initial scope?
Why This Matters for Affiliates
This isn't a cosmetic ask. Affiliates use Prospecting Premium specifically to generate these links, then rely on Contacts/Opportunities/pipeline to work leads in real time. Right now, the data makes it into the system but loses its functionality the moment it does — forcing a copy-paste detour on every single call. Fixing this closes the loop between GHL's prospecting tools and GHL's CRM core, making the platform affiliates are already promoting and building on measurably more solid.
Impact
High. This affects any affiliate or sales team using custom fields to store reference links (LinkedIn, audit reports, GBP profiles) for live outreach. Closing this gap improves speed-to-action on every call and reinforces the value of GHL's own Prospecting Premium output once it reaches the CRM