We would like place where we can add formatted documentation internal to Agency Admins and Agency Users at the sub-accont level, for example in a menu item above Launchpad.

This would allow the following use cases:

1) Documentation of account history

2) Documentation of support actions our team has taken on the account

3) Log of special considerations for supporting the sub-account

4) Tracking technical information about the client such as domain registrar, email setup, website platform, etc for use in support processes

Implementing this capability will save us from maintaining a file in Google Drive for every client that we have to go find every time we start a support ticket or interaction with our subaccount clients.

Thanks you for considering this item.