Reps calling from their own SIM = zero activity logged in the CRM
D
Daniel Aragon
Add an automatic post-call logging modal in the LeadConnector mobile app for calls placed through the device's native cellular line.
The gap: a rep opens a contact, taps the phone button, and the call hands off to the native dialer. Nothing comes back. No outcome, no note, no task — the activity simply never exists in the CRM. HubSpot's mobile app solves this with a single modal on return; video and screenshot attached below.
The ask: when the call ends and the rep returns to the app, fire a "Log Call Activity" modal with three fields:
Outcome (dropdown): Connected / No Answer / Busy / Left Voicemail / Wrong Number
Quick note (text field)
Follow-up task (optional toggle + date/time picker)
Save writes the activity to the contact's timeline and creates the task. One modal, under 15 seconds, no typing into a separate screen.
Photo Viewer
View photos in a modal
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EQUIPO MANGLAR
YEEEESSSS across 4 real estate clients, ~70% of outbound dials go through the reps' personal SIM. That activity is completely absent from our reporting. Attaching a screenshot of what the contact timeline looks like on a day with 30+ calls made. i need this.