Use Existing Number
under review
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Iver Aune
My clients does not want new numbers for their business. They want to utilize their existing phone number,
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Ronak Jindal
Hey everyone, the 2 ways to address this as of now:
- Use Verified Caller ID to show your existing number when you call people: https://help.gohighlevel.com/support/solutions/articles/155000003232-how-to-set-up-verified-caller-id-use-your-number-for-voice-calls-
- Porting in your number to Twilio: https://help.twilio.com/articles/223179348-Porting-a-Phone-Number-to-Twilio
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Iver Aune
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Dearenee Nelson
This isn't supported in the united kingdom as well so it makes life 10x harder
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Anthony Ricciardo
Agreed. Please vote for this post, as well: https://ideas.gohighlevel.com/ad-reporting-and-attribution/p/number-selector-consistent-caller-id-across-sms-voice
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Aymane Super Admin
Any ypdate ?
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Simo Saad
Aymane Super Admin I think this one is similar and can solve phone numbers
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William Chensy
As this feedback and category suggests...my clients wants to use their existing numbers as been using for years. And in my country (Malaysia) doesn't have much options of phone numbers (unless Twilio). But most importantly, if GHL features allows to use existing numbers, it'll be a great help to many users here, and will attract more future users.
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Peter Metz
You can already do this by porting the number through twilleo
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Iver Aune
Peter Metz yes and no, some can. However, its limited and not a replacement of this idea.
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Peter Metz
Iver Aune Got it. Thank makes sense. I just boosted/liked the idea.
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John Betterr
I have a really good feature idea --- customers should be able to call a number hosted on Lead Connector and not get the message “There was an application error”
This exercise of listing the most basic, been around for 100 years, standard requests... is interesting. Why does GHL make its customers do this? Put basic things on a roadmap with an ETA... like number porting, and fixing "the application error" issue that tech support can't solve and won't report to the developers that it's happening.
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Richard Ferber
John Betterr so number porting doesnt work? i was told to fill out a form and wait 2 weeks. Does that not work?
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John Betterr
Richard Ferber it is now, and I have already ported numbers. I was giving examples of what had to be put on a feature request by users.
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Morten Wolter Andersen
We are a brand and as it is at the moment, we have to purchase 80 phone numbers just to be able to send the clients a text confirmation for their booking.
With a danish number thats 1.197 US dollars. Thats a lot of money just for the numbers.
In many bookingplatforms this is included in the package.
I really hope for some sort of solution on this.
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Iver Aune
Morten Wolter Andersen https://ideas.gohighlevel.com/mobile-app/p/direct-sim-card-integration-for-mobile-app
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Rashid Huseyn
This would solve all of phone related issues, e.g. "spam likely" or convincing clients to use our phone number.
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Simo Saad
What about using SIM card directly see this
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Iver Aune
Simo Saad This would be huge!
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