Round robin for inbound calls
L
Lourdes Espino
It would be great to allow the virtual number(already fwd to a certain number) to go into another number when the first one is not able to answer or takes long to answer.
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K
Kyle Clarke
We need a feature to route calls to the first available agent in a round robin fashion while also being able to auto assign the contact
M
Michael Fernandez
I desperately need round robin integrated asap as well as auto assigning on user answering a call.
E
Eric Bos
This would already be possible in automations! You would need the IVR functions and splits.
S
Shane Cates
Eric Bos, can you please explain?
P
Pamela Micolta
This would be great to improve the overall inbound process in GHL!
J
Jessie Champagne
It's also be cool if they could evenly distribute the incoming calls between two lines!
Jordan V
This should be standard practice, needed so badly!
E
Elliot Abel
This is so true! Need to add this feature