Ring Groups
I
Ian Mcintosh
For inbound calls. it would be great to have ring groups that route to multiple team members... for example Sales, Support, Service, Accounting, HR, Project Management, etc.
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S
Sales & Marketing
Merged in a post:
Ring In Order (Sequential Ringing)
C
Chris Forsey
We have clients who want to ring team members in a specific order instead of simultaneously.
For example the owner only wants his phone to ring if his employee didn't answer the call after a specific amount of rings.
Ring Central and other phone systems do this (Ring In Order)
E
Eddy CEO WhatSnap.ai - Connect YOUR phone to GHL
Yeah we get this request constantly. The new IVR workflows might handle it but honestly needs to be built into the main phone system. Clients expect this basic feature from any business phone service.
E
Eddy CEO WhatSnap.ai - Connect YOUR phone to GHL
Yeah we get this request constantly. The new IVR workflows might handle it but honestly needs to be built into the main phone system. Clients expect this basic feature from any business phone service.
E
Eddy CEO WhatSnap.ai - Connect YOUR phone to GHL
Yeah we get this request constantly. The new IVR workflows might handle it but honestly needs to be built into the main phone system. Clients expect this basic feature from any business phone service.
E
Eddy CEO WhatSnap.ai - Connect YOUR phone to GHL
Yeah we get this request constantly. The new IVR workflows might handle it but honestly needs to be built into the main phone system. Clients expect this basic feature from any business phone service.
E
Eddy CEO WhatSnap.ai - Connect YOUR phone to GHL
We set this up manually with workflows right now but it's pretty clunky. Having proper ring groups built in would save so much setup time.
M
Miller Mcswain
Agree! Critical need. It is the feature I miss most from DialPad
M
Mike Lovelady
Yes, I fully support this enhancement.
M
Mike Lovelady
We have a similar request. Phone would ring least activer person first on a designated list of users to accept incoming calls.
R
Rohan Williams
I need the same. Sequential call assignment in IVR.
There is no clear indication what happens on the IVR transfer step. Do all subsequent steps wait until the call over to execute?
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