For IVR Workflows, I want to set the wait time for "Gather Input On Call" to zero.
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Curtis Malone
Right now, for "Gather Input On Call" Workflow items, the minimum wait time is 5 seconds. I have a long audio file that is uploaded and I'd like the system to move on immediately if the user reaches the end of the audio without interacting. However there are an extra 5 seconds of silence added that are awkward and unnecessary.
Please allow the "Stop Gathering After" value to have a minimum of zero.
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E
Edwin Fralish
I completely agree. This process needs to be improved no wasted time.