Eliminate repetitive steps when Cold Calling using the Calling Script function
D
Dev Team2
When making cold calls, there are too many repetitive steps neede to get to the uploaded phone script.
Currently, the following steps are required:
- Click to Dial
- Click on the Dialing icon dropdown
- Click on the Calling Script
There should be an option to select that indicates the user is making a series of outbound calls. Once checked, the Script window would open while the phone is ringing.
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B
Brian Del Terzo
I haven't used this yet, however if the script isn't preloaded based on the campaign type, this would be a convenient improvement.