Call Waiting for inbound calls needed!
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Lucy Qian
Currently there's a major critical limitation to GHL phone system. When on a call, and if someone else calls the number while I'm occupied with a call, there is no way to have that call ring or a notification to know that someone else is calling. This would be majorly helpful.
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Bram van Leuteren
We encounter this as well. We run our callcenter through Gohighlevel and we can't ring our callcenter reps when for example someone else has their phone on do not disturb. So this is a very URGENT issue. I don't know how GHL did not fix this before - this is such a self explanatory issue and I think most people don't even realize this happens.
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Drew Cope
I noticed when I initiate a call in the mobile app, then I can conference or transfer that call. When I receive a call in the mobile app, NONE of those options exist. Would really like to see all of this basic functionality fixed.
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Ben Vickers
Surely there must be an active thread for this already.
Its a massive limitation that GHL cannot deal with more than one call at a a time, and cannot redirect when busy to other LC phone numbers. It is currently impossible to setup (or even emulate) any kind of multi line office phone system... surely this must have come up in the past?