Currently, when someone calls from a private or no caller ID number, the system disconnects the call immediately. It doesn’t ring through, and it doesn’t even log as a missed call.
This creates a hidden problem: you could be losing important calls without ever knowing they happened. Support confirmed this is by design, but it leaves businesses vulnerable to missed opportunities.
✅ Request:
Add an option to allow private/no caller ID calls to come through.
🚀 Why it matters:
Stops silent call loss.
Prevents missed revenue and unhappy customers.
Brings HighLevel in line with other phone systems.
👉 If you don’t want to risk silently losing calls from private numbers, please upvote this!