Ability To Warm or Blind Transfer Calls Inside HL (Power Dialer/Dialer)
complete
S
Sasha Filimonov
so we can transfer hot leads directly to a salesperson. my other tool has it and it's through Twilio
HIGHLVL-I-603
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S
Shivam HighLevel
complete
J
Jacob Radcliffe
Shivam HighLevel does this also work with inbounds? Outbound dialing had these options, but the problem was inbounds we had no way to transfer the call.
S
Shubham Gupta
Jacob Radcliffe The flow for inbound is in works it will be live in H2 2024 [by November]
R
Ryan Jenkins
Shubham Gupta is that still the plan?
Ronak Jindal
Ryan Jenkins we expect to ship this around this year's end.
C
Cheyenne Santa Cruz
Shivam HighLevel is there any update on this? We're running into a lot of issues with an account that is doing primarily inbound calls
T
Timothy Wolf
This is still needed in mobile app
Devin Doherty
this is a CRITICAL need for our team also. We have junior and senior reps that need to be able to pass off calls
E
Eric Seifert
I would like this feature, so that I can recommend GoHighLevel to larger organizations that I advise.
B
Ben Opps
+1 GHL needs this feature to be effective for multi-person sales teams
T
Tanya Van Rickley
Ben Opps: I agree with Ben! We have different sales people who handle multi-clients. This will save us from having to call each other on our cell phones.
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#0 Corporate Level
▪︎This would be GREAT. I had this with old Ring Central system. That feature was awesome!
▪︎Also they had Call Screening that allowed you to listen to them announce who they were before you picked up.
▪︎Also, the monitor feature that allowed the supervisors to listen in on live calls in process?
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#0 Corporate Level
Does anyone review these and take action?
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#0 Corporate Level
Great question.