Header Override for Emails Actions in Workflows or Dedicated Domain Choice for Workflows
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Steven Schmidt
We have a dedicated domain for workflows. Anytime an email is sent via a workflow, it is sent through this domain and applies the default headers (name/email) assigned to that domain. I just created a new workflow with an email action. We would like that email to be sent from a different header than what is currently on the workflow domain. Unfortunately, the "From Name" and "From Email" fields in an email action do not override the workflow domain header.
Currently, you can assign more than one domain as a workflow domain. This splits the frequency up of which domain a workflow chooses as its sending domain.
For example: You're sending 100 emails through a workflow and you have a 50% frequency for both domains, each one will send 50 emails.
It would be nice to override the default headers with the headers in email actions OR if you have multiple dedicated domains configured to be workflow domains, you have the choice of picking only a single one of those domains to use for a specific workflow.
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D
Dallas Clounch
This is also causing me major issues, need to be able to select which dedicated domain to use at the individual workflow level
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Dave King
This is exactly what I need.
I have a client sending 50,000 emails per day on AWS and they get blacklisted. Moving to GHL, so I created 20 dedicated domains (sub domains) for GHL. But when I specify that dedicated domain in the workflow it is overridden by the default dedicated domain. I do not understand the point in "default dedicated domain", it is certainly not a feature, and breaks being able to specify a from address on the workflow completely. Literally everything routes out of the default dedicated domain, I do not see the point and how that is ever a benefit. If I could remove a dedicated domain from being default, I think it would work. And the workaround is to remove the header, but then you have a "on behalf of" and the emails go to spam.
What we need is if we specific the from name and from email in a workflow step or on the settings tab that matches a dedicated domain, it routes through that dedicated domain.
Come on guys, we need this!