Emails go to promotions part
R
Ramazan Halit Acar
Can you guys fix this please? I want my emails to land in normal inbox... Even non promotional emails go to the promotions part, this is the reason why i switched platforms and left gohighlevel for email purposes. please fix this
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Irfan Khan
There are so many factors why emails land in the promotions tab, such as using html headers or other design elements, using images in the email such as logo etc, using more than 1 or 2 links in the email. To have a good chance of landing in the Primary inbox, you need to use plain text emails and not use any images in the email, disable email tracking (email opens and link tracking), and if needed use only 1 link in the email at max. This would help in landing in the Primary inbox.