Dynamic & Automated Email Open Tracking (And No-Open Tracking!)
D
Daniel Andreas Lazar
Hey GHL crew,
We need a way to track email opens across all campaigns and automations dynamically through the whole account and not only on a "Workflow" level.
Right now, I can’t:
- Tag contacts who haven’t opened emails in 30, 60, or 90 days without manual "hacks" with the Smart List feature.
- Use Smart Lists to trigger workflows (they just sit there).
- Auto-remove inactivity tags when someone opens an email.
This sucks for keeping my list clean and targeting inactive folks without jumping through hoops or using Zapier.
Fixes I’d love:
- Workflows that fire when someone hits a Smart List (e.g., “No opens in 30+ days”).
- A condition to check “Last Email Opened” date in workflows.
- A built-in scanner that tags inactivity daily (30/60/90 days).
This would save time, boost deliverability, and stop us from spamming dead leads.
Upvote if you’re in!
(PS. Here’s my exact issue: I’ve got a list of 10,000 contacts, and I want to tag anyone who hasn’t opened an email in 30 days as “No Opens 30-60,” then switch it to “No Opens 60-90” at 60 days, and so on. If they open any email, I want those tags gone automatically. Right now, I can’t do this without manually tagging or using a clunky workaround, because GHL won’t let workflows trigger off Smart Lists or track opens dynamically across all emails.
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C
Campbell Haigh
Yes we should be able to track all emails all the time
G
GG Sfreddo
Yes, this would be a great feature.