GHL needs to manage:

1 ) soft bounces: track and unsubscribe >3

2) hard bounces: remove from list

3) SPAM complaints: automatic unsub/DND

To not do this hurts the entire platform. This is basic email marketing functionality.

There are many related suggestions on this. They should all be combined.

Came here to leave a comment about an account suspension and after migrating (in progress) our agency clients to GHL, we experienced the first suspension for 24 hours. Due to a client's use of the CRM and adding customers daily, emails appear to have been inaccurate or invalid. While we understand the email verification,client's which is on now, an actual suspension for 1 email send without notification or warning, completely shut down the clients ability to use the CRM for business operations. I can think of several approaches, have seen some ideas already on other threads, but allowing 2 account connections would be 1 resolution, whereas 1 email account is for marketing and 1 is for business ops in the CRM, automated responses (like estimate requests, etc.). Ultimately, when email gets suspended for marketing (which is understandable), it should not impact business operations. Just one day and this client is doubting their decision to move from Hubspot (which provides notification and warning prior to suspension -this being another option as an approach). Either way this needs addressing. After reading the comments below, I also learned of something else that I wasn't aware of, and quite honestly can't even believe is an issue?? If an email is DND why would the system even think of including it?? That is ultimately an unsubscribe. If GHL wants to promote a CRM, it has to act like one. Not all contacts in a client's company's CRM will be marketing contacts. ,

I second this comment - that's great but an Email Verification Service shouldn't be required in order to skip DNDs or empty emails - If the feild is empty for email, and its included in a campaign, then it should NOT send an email and should NOT count against the sender stats - just ignore it if it doesnt have an email -very simple

I agree. I just had my subaccount suspended because I was just over 3%. I actually switched back to Mailgun because I need the email verification.

Our Email Verification service will be releasing soon. Agency admins will be able to enable it for selected locations along with re-billing option.