New accounts come preconfigured with several customer notifications that are enabled by default (reminders to pay invoices, invoice payment status notifications etc.). Recently there was a release where 3 invoice reminders were added, and are enabled by default: https://ideas.gohighlevel.com/changelog/invoices-addition-of-3-default-reminders

The problem is that these reminders are not good to have before the templates have been branded and styled, and in many cases customers do not want them at all. Customers only become aware of these reminders after they notice them being sent their clients.

In our case we have an even more severe problem: we have built a Marketplace integration that syncs historic invoices into GHL from an invoicing system (which handles reminders natively), this triggers reminders from GHL.

The request is simple: make it an active choice for customers to set up notifications, instead of being surprised when their customers receive automated emails.

Alternatively, allow the reminder settings to be inherited from Snapshots.

The notifications are found under:

Invoices & Estimates > Settings > Reminder Settings

Invoices & Estimates > Settings > Notifications > Customer Notifications