Invoice/Receipt for Wallet charges
R
Rimvydas Ardickas
When Sub-Account is charged for wallet, there should be a invoice/receipt sent to customer.
Most of sub-accounts are companies and they need invoices for wallet charges.
Stripe and GHL don't provide proper invoices for wallet charges.
We need to send them manually to our saas clients.
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Daniel Doherty
Totally agree! This was available. It was occuring and now it's not. It's been confirmed via support "After consulting with our Product Support Manager, I can confirm that this feature is no longer supported, although it was available in the past. He inquiries by creating a thread with the developer to determine whether it is planned for inclusion in the future roadmap."
This is unacceptable. I now cannot claim these payments and business expenses because in Australia a Tax Invoice is required by Law to claim. Not my rules. The ATO.
Getting itemised wallet expenses based on wallet usage is not the same. Those invoices do not match what is debited from my account. A bookkeeping nightmare.
Then needing to explain to our clients when they have their wallets set up, Oh sorry GHL don't offer that level of basic customer service. They do a bazillion other things, but are when it comes to invoicing compliance - it's just not a priority.
I hope that changes. I thought it had, as indicated by the guys at LevelUp in Sydney this year.
Other than that, HL rocks.
M
Marcel Van Den Hoven
This is something we really need in the EU for our customers (and ourselves)