Ability to Control Email and SMS Notifications for Invoices
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Brac Wardlaw
The current invoice notifications are set where we have to send them to the customer via email and text every time.
Many clients, especially when those are triggered off hours late at night or in the morning, do not want those notifications via SMS. Sometimes, they get irate over them.
Right now we are forced to have both options enabled.
We need the control to enable email or SMS or both if we choose. This would make the system more usable versus workarounds like setting the DND for SMS for clients or removing their phone number all together so they won't get the notifications.
Also, the default templates need to be cleaned up. The language is strange how things are worded as is the grammar.
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Andrew Davis
GHL just wants to profit off our SMS send volume. This needs to be changed.
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Kylie Gorzalka
We really need this function. It is embarrassing that we send an SMS for an invoice for which they have an auto-debit in place.
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Brittany Olson
Agreed!!
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Izzy Smith
Yes, I'm having the same issue. I'm very surprised that this cannot be edited, as it’s very annoying for clients. There’s no reason they should receive SMS messages once a month—only an email for the receipt.
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Richard Sowler
This would be very handy for me because not everyone wants to receive SMS messages after every invoice (for example if they're weekly)
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Marvin Eckert
any news on that? This is needed. Option to disable both or only SMS! Everybody that is not from the UK or USA, Canada, Australia needs to send an english SMS to their european clients/Customers, does NOT make any sense and is not profesisonal.!
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Marvin Eckert
Wow! Such a basic function. We are not able to disable the SMS Invoice Reminders? Please give option to disable / edit all invoice related templates!