đź› Bug Report: Confusing Error Message When Sending Estimates via Email or SMS
V
Varun Razdan
We encountered an issue with an imported contact that prevented a client from sending estimates. Although the contact clearly had an email address, the system displayed the following error:
"No Email or Phone associated with the contact"
This was misleading, as the email field was populated. After some troubleshooting, we discovered that changing the delivery method from the default "Email and Phone" to just "Email" resolved the issue.
🔍 Problem
The current logic appears to require both email and phone (SMS) to be present when using the "Email and Phone" option.
However, the error message does not clarify this requirement, leading to confusion.
âś… Suggested Fixes
Please consider one of the following improvements:
Update the logic so that estimates can be sent if either Email or SMS is available (logical OR instead of AND).
Clarify the error message to explicitly state which field is missing and why both are required for the selected delivery method.
🎯 Why It Matters
Improving this logic or message will significantly enhance the user experience by reducing confusion and support requests.
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