Fix Outlook Integration: Sync, Expiration, and Notifications
J
Joshua Chinn
Please, at the very, very least, allow our users to be notified when their Outlook email integration and calendar integrations "expire". I continuously receive complaints from my customers about their outlook email integrations expiring without any notice and without any regular pattern. It truly seems random, no expiration intervals or actions we can correlate. Please help - HL Support is completely helpless on this issue and it's tar fishing my agency's reputation.
There are other CRMs that sync with outlook and the user never had to reauthenticate outlook integration - such as freeagentcrm.com (now servis.ai). If other platforms can integrate outlook without expiration, surely so can Highlevel, right?
Please help so our agencies can stop getting the "why does my outlook integration keep expiring? What causes that? How often do I need to check it?" inquiries from our customers.
Thank you for your consideration.
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S
Sales & Marketing
Merged in a post:
JWT Token Expiration Notification
Z
Zain Ali - AI
Would it be possible to receive a notification from gohighlevel when the JWT token expires? Please review this video and let me know if it's feasible. "https://komododecks.com/recordings/VMFhgeywjncNfPQaREat"
S
Sales & Marketing
Merged in a post:
Integration notification
P
Paniz Caron
I would like there to be a notification or a forum that is available to see if outlook is broken or experiencing an outage.