Email Alert when Facebook gets disconnected | Integrations

Email Alert when Facebook gets disconnected

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Alan Moore

GHL disconnects from facebook every 30-60 days and we only know about it if we login to the client account. We have dozens of accounts and this is not feasible. We're losing leads because of this. Just an email alert with the integration is broken would be really helpful.

HIGHLVL-I-3269

March 31, 2021

Stephen Alberts

Is this live?

Core Platform

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Todd Mobley

Would be even better if this was added as a workflow trigger. Use case; Facebook disconnected, execute webhook, send my team a slack message, or create asana task to reintegrate.

Hervin Alvarez

This would be great!

Kevin Spangler

I thought Shaun announced that this was live a little while back but I guess not. Let's get this done!

John Clendenning

I absolutely agree this is ESSENTIAL to be alerted IMMEDIATELY when a connection as important as Facebook or Google gets disconnected. I also think that the main agency dashboard screen should show these alerts beside each account listing that has this issue so that it is easy to see at a glance every day without going into every clients accountRunning ads and having the lead forms etc connected into GHL - but not working when the connection is down is not acceptable.

Chris Mack

John Clendenning: has this been addressed? Go high level seems to have allot of core level issues that go unattended. expensive.

Jake Rottina

yes.