Data storage for Australian Agencies & sub-accounts in Australian Data Centres
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Sohaib Khan
I run my SaaS business here in Australia, and all my clients are Australian based businesses. I often lose deals when potential customers ask whether their data is stored on AWS servers within Australia or overseas.
At the moment, I have to explain that the data is stored on the AWS cloud by GHL in geographically dispersed locations, and unfortunately, there is no way to guarantee it stays within Australia.
This has become a major sticking point, especially for some of my larger clients. And it’s often a deal breaker. I end up losing opportunities simply because I can’t provide certainty around local data storage.
Please consider having an option for Australian agencies, or sub-accounts based in Australia, where they can choose to store their data exclusively in Australian data centres
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Empora Support
I believe storing data on Australia servers is a legal requirement for medical practices in Australia. I've lost a number of signups as a direct result of not being able to store data in Australia.