Send email template (non-snippet)
J
Jakin Harper
Improve client experience by letting them send templates from the conversations page.
The issue: Currently templates ONLY allows them to send snippets, and NOT proper email templates.
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D
Duane Winkel
Snippets and Templates should work the same way. Conversation section needs to be able to send email templates. I end up having to copy all the templates over into snippets but it won't format the same. Leaving the user frustrated.
F
Fabiana Silva
Yes! There are some email templates that are informational and are perfect to send to a client in beautiful HTML, but to do that you have to go create a campaign and it's a mission. Doing it from conversations would be perfect.