Conditional Logic on Marketing Emails
planned
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Krystal Bella
all i want is conditional logic if the email bounced, spam, open, read, clicked etc. . . .
like lead scoring rules
under the settings area but for email rules and do this add tag
Tim Hewitt
I could easily live with "If condition don't send this email" as part of a conditional email system. I don't need to make branches - we can do that with the current actions. I just want to be able to not send THIS email based on a text condition.
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Irvin Dominguez
Absolutely need this. Would make our life a lot easier. If it could be a simple syntax that's easy to discern from custom values/fields that'd be great. Something like {{% if {{custom.value}} == "this" %}} Do this {{% else %}} do this otherwise {{% endif %}}
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Josh Vandergrift
Irvin Dominguez even if it was just a conditional block that you can edit the same way you set it up in automations.
IF CONDITION (block shows)
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Sales & Marketing
planned
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David Lee-Schneider
Yes, this would make customising the customer journey so much easier. Currently, we need to create various if/then branches and create different email templates to achieve this. Conditional logic will allow us to just have one path with one email and customise it for each contact. A crucial feature in a world where hyper-personalisation is becoming increasingly important.
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Josh Vandergrift
Agreed
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Sales & Marketing
under review