We would love to see a native feature that allows GoHighLevel’s AI to fully interact with the built-in e-commerce system. Specifically, we propose that the AI should:
1. Read stock levels in real-time from the GoHighLevel e-commerce database.
2. Access product descriptions and names to intelligently recommend items when a customer asks for them (e.g. “Do you have jump ropes?”).
3. Verify whether a product was purchased or not, allowing the AI to segment users automatically based on their purchase status.
4. Trigger retargeting messages within 24 hours for users who did not complete the purchase.
5. Before recommending, check stock availability to avoid offering sold-out products.
This would create a seamless AI + e-commerce experience without needing third-party tools, and unlock powerful automations like:
• Abandoned cart follow-up with product links and urgency.
• Personalized AI chats suggesting similar products in stock.
• Post-purchase workflows based on specific product IDs.
We believe this would significantly increase conversion rates and customer experience using the native tools of GHL.
Please upvote if you’d like to see this in a future update!