Currently, when a customer places an order directly in a GHL store (not Shopify), workflows and webhooks can capture details such as order total, discount code, and customer information.

However, there is no way to capture the quantity of items purchased.

This is a critical limitation for anyone managing inventory, fulfilling orders, or sending data to suppliers.

Without a quantity field (or direct access to line_items in workflows/webhooks), it’s impossible to know how many units were purchased.

Use cases:

• Sending order data to a supplier/fulfillment center via webhook or CSV

• Calculating inventory levels accurately

• Handling multi-unit purchases without creating separate product variants

Request:

Please add a native Quantity field to order data in workflows and webhooks, or allow workflows to access the full line_items array (with product, SKU, price, and quantity).

This would make GHL’s e-commerce much more usable and reduce the need for messy workarounds.