Loyalty Program
under review
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Agency Profile
A loyalty points system for recurring customers would be valuable. The system could offer points to customers and create tiers that reward them with coupons or gifts. The system could track purchases, survey completions, reviews, and referrals. This feature would benefit customers, SaaS resellers, and agencies.
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Robert Diaz
Please allow to redeem points for appointments that show and for each dollar spent
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Jackie Cabrera
Yes! Would love this! We want points and rewards for our clients and non clients too.
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David Brusich
I’d like to request the addition of a Loyalty and Rewards feature within Go High Level. This would be especially impactful for restaurants, QSRs, coffee shops, bars, and retail businesses that rely on repeat customers.
Currently, many of these businesses use third-party apps or POS add-ons for loyalty programs, but it creates friction with separate logins, extra costs, and inconsistent data. If GHL offered this natively, it would:
• Drive Repeat Sales: Customers earn points/rewards for visits or spend thresholds, redeemable in-store or online.
• Boost Customer Engagement: Integrated with SMS/email campaigns for reminders like “You’re only 20 points away from your next free coffee!”
• Increase Retention: Local businesses, especially restaurants, need simple ways to keep customers coming back without relying solely on discounts.
• All-in-One Advantage: Having loyalty tied directly into GHL’s CRM, automations, and reputation management would keep everything under one roof.
Features that would be highly valuable include:
• Points-based rewards (e.g., 1 point per $1 spent)
• Automatic coupon generation and redemption tracking
• Birthday and anniversary rewards campaigns
• Customizable tiers (e.g., Silver, Gold, VIP)
• Integration with text/email workflows for real-time notifications
• Analytics dashboard for businesses to track ROI from loyalty
This addition would make GHL even more attractive for local service businesses, especially restaurants and QSR franchises, and help agencies like mine sell the platform more effectively.
Thank you for considering this!
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Yvonne Heimann
I’d love to be able to add points for each month they are member, maybe comments, reviews, purchases, etc.
They then can turn in said rewards for digital products.
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Adam Glynn
This feature is so needed!!!
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Oliver Martin
Yes please!! And connect to Shopify, Woo and GHL's own shop system.
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Jordan Mentz
Would love this feature ASAP!
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Marc Dozois
I think the QR code geo-fencing would compliment this system to keep anyone from fraud when using the QR codes for triggering the system! https://ideas.gohighlevel.com/qr-codes/p/geo-fencing-for-qr-code-scans-lock-qr-offers-to-a-radius-around-the-business
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Wilky Colin
This would be a great feature!!!
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Paul Brady
This would solve a LOT of problems when you work with gyms that have batch bookings!
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