Hello,
There have been many instances where I cannot read who/what if affecting a leads actions/status/etc. because the audit logs attribute an action to either a workflow ID or user ID.
This issue would easily be fixed by replacing the workflow ID with the name of the actual workflow and/or the name of the user that made the change occur.
Same with messaging that goes out automatically via workflow - it would be helpful to see the name of the workflow in the conversation box that the message came from.
This would definitely reduce the amount of times i have to contact a support agent.
Thank you!