F
Febrianne Jay Ladroma
As a yoga studio owner and longtime GoHighLevel user, I love that GHL allows me to manage my marketing, website, CRM, and automations all in one place. However, like many wellness businesses (yoga, Pilates, fitness, martial arts, etc.), I’m forced to rely on outside tools like Fitli, Glofox, or Momence just to manage class scheduling, packages, and attendance. This not only adds ~$300–$400/month in costs, but it also breaks the client data flow, making marketing automation and client retention more difficult.
Here’s what’s currently missing in GHL that would make it a complete platform for studios like mine:
Key Features Needed:
  1. True Class Package Support
Sell class packs (e.g. 10-class pass) using GHL products + Stripe
Track remaining class credits per client
Automatically deduct 1 credit per class booking
Restrict or prompt when credits run out
  1. Recurring Class Scheduling
Schedule weekly recurring classes or limited-time series
Include workshops or pop-ups
Allow for cancellations/holiday breaks
  1. Client-Facing Class Calendar Widget
Modern, embeddable calendar with daily/weekly views
Show class availability, allow real-time booking
Optional client portal to manage bookings and see credit balance
  1. Attendance Tracking
Mark clients as attended or no-show
Track attendance history per client
Report on visit frequency and engagement
  1. CRM Automation Triggers Based on Class Behavior
Triggers like “Hasn’t attended in 14 days” or “Credits <= 2”
Enable re-engagement emails, upsells, or reminders based on actual usage
Why This Matters:
Right now, GHL can’t “see” whether a client is active, engaged, or nearing the end of their pass.
We can’t automate re-engagement or track who’s at risk of churning without manual updates or expensive third-party tools.
Studios are turning to competitors like Momence or Mindbody for these features—but we’d rather stay inside GHL if it had this functionality.
The Business Case:
Thousands of yoga, fitness, and coaching businesses would benefit. If GHL introduced this, we could:
Cancel expensive software (saving $300+ monthly)
Improve retention through targeted automations
Keep all client data in one system
Fully run our studios on GHL
I’d be happy to serve as a beta tester or provide additional user stories from the wellness industry.