STICKY Conversation Filters | Voters

STICKY Conversation Filters

upcoming

Joshua Tagg

I want my users to have the ability to see ALL conversations, but also normally see ONLY their own. This is doable with the current filter options BUT the filters set are not STICKY. So every time we navigate away from conversation view, we have to re-select the filter.

Additional to this would be to allow a setting for Notification and default view on the mobile app (we use iOS) where they can be notified for only the filter they prefer.

January 15, 2023

Core Platform

marked this post as

upcoming

Josh Tagg

Core Platform: This is a great update. Mind if I ask what "Upcoming" usually means as far as timeline? 6 months? 12 months? 18?

Agency User

Core Platform: PLEASE add conversation filters for "followers"

Josh Tagg

Core Platform May I ask for an estimate of timeline for this feature? It is mission critical for me to stop also paying for and using Pipedrive.

Core Platform

Merged in a post:

Ability to Save the conversation filters

Don Franklin

We need the ability to Save the conversation filters for each user because right now we set the filter we want to see, if we leave conversations and then come back the filters are cleared.

June 21, 2023

Core Platform

marked this post as

planned

Josh Tagg

Core Platform: Thank you for marking this as planned! Is there any update on a timeline to see this?

Will this include limiting the "unread" notification (and push notices) on mobile to only those within the preferred filter? Right now if I am set to see all contacts, then I get the bubble for ALL unread messages for ALL users which actually makes using the mobile app useless except when I see a notice a text message come in that is from a lead I recognize.